GigCX Marketplace · Customer Experience
The company that places support reps needed AI-trained operators of its own.
GigCX had placed thousands of customer-support reps for major enterprises. What it did not have was AI-trained talent, the systems, and the workspace. That is where KeyPlayers came in.
We have placed thousands of support reps, but none of them were AI-trained and we did not have the systems to manage them. KeyPlayers gave us operators who run everything from executive support to creative direction, inside a workspace with a board of AI agents. It is the layer we were missing.
Multiple
KeyPlayers placed
200+
AI agents in their workspace
Exec → creative
roles covered
The company
GigCX Marketplace operates at real scale. They have placed thousands of customer-support representatives across major companies, including names like Pizza Hut and other large enterprises.
But the people they placed were not AI-trained, and GigCX did not have the marketing, the infrastructure, or the management systems to layer on top of them.
The challenge
They needed AI-trained operators and the systems to manage them, not just more headcount.
Their model was excellent at placing people, but it was missing the training, the workspace, and the management layer that modern operations demand.
What we did
KeyPlayers placed multiple AI-trained operators into GigCX, each working inside our secure AI workspace with a board of AI agents behind them.
Those operators cover everything from executive support to video editing and creative direction, with the management systems and infrastructure GigCX was missing.
The results
GigCX gained an AI-trained team plus the workspace and management systems it did not have before.
One partner now spans executive support through creative direction, powered by the agents in the command centre.
They got the enablement layer their own placements never came with.
Roles placed
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