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Hire a KeyPlayer for your property management business.
Tenant calls. Maintenance. Rent collection. Leasing paperwork. Owner reports. We give you one dedicated person to take it all off your plate — trained on your software before day one.
Book your intro call
Pick a time. We'll map the role and show you exact pricing.
200+ businesses staffed · 92% stay with us · Placed in about 2 weeks
- Answers tenant calls and handles maintenance
- Collects rent and chases late payments
- Knows AppFolio, Buildium, Yardi and more
- Guaranteed for life — we replace them if it ever changes
Not a generalist
Trained specifically for property management.
This is the difference between hiring a random VA and hiring someone who can actually run doors. Before they're placed with you, every property assistant goes through property-management training — the software and the real workflows.
- Hands-on in AppFolio, Buildium, and the major PMS platforms
- The full workflow: leasing, maintenance, collections, owner reporting
- Tenant calls and communication, including your escalation rules
- A dedicated success team backing every placement
Proof
His phone never stopped ringing. Now it doesn’t reach him.
The exact thing that buries property managers — a phone that never stops — handed off to a trained KeyPlayer.
Sound familiar?
You didn't get into property management to answer the phone all day.
But that's where the week goes. Here's what's really eating it:
A leak at 9pm
The emergency call always comes after hours. Someone has to pick up.
Rent’s late again
Chasing payments and sending reminders quietly eats your whole week.
“Where’s my statement?”
Owners want their monthly report, and the month-end scramble is real.
The PMS is a mess
AppFolio only stays accurate if someone actually keeps it that way.
Another showing to book
Vacancies sit while you’re buried, and applicants go cold fast.
The vendor no-showed
Work orders slip through the cracks between the request and the fix.
You need one reliable person who owns all of it. That's exactly what we do.
Meet your personWhat they handle
The whole day-to-day, off your plate.
Everything below is work your KeyPlayers assistant can own. Hire one for the busiest part, or the whole back office.
Tenant calls & messages
The front line, covered.
- Answer inbound tenant calls
- Log and reply to maintenance requests
- After-hours and overflow coverage
- Chase down follow-ups
- Handle email and portal messages
Rent & billing
Money in, on time.
- Send rent reminders
- Follow up on late payments
- Prep delinquency notices
- Invoicing and owner statements
- Reconcile the books
Maintenance & vendors
From request to fixed.
- Create and route work orders
- Schedule and dispatch vendors
- Follow every job to done
- Collect photos and paperwork
- Escalate real emergencies
Leasing & showings
Vacancies filled faster.
- Screen applications
- Schedule and coordinate showings
- Prep leases and e-signature
- Handle renewals and rent increases
- Move-in / move-out coordination
Admin & data entry
The PMS kept clean.
- Keep your PMS accurate
- Document management and filing
- Reporting and dashboards
- Update and post listings
- Schedule inspections
Owner support
Owners who stay.
- Owner onboarding
- Monthly owner reports and comms
- Review and reputation follow-up
- New-lead follow-up
- Portfolio reporting
Trained on your software
They already know your PMS.
Every property assistant is trained on the tools property managers run — then set up on your exact stack before day one. No paying someone to learn on the job.
Property management systems
Calls & communication
Docs, billing & books
Don't see your stack? We train to whatever you run. Just ask on the call.
What it looks like
Real moments, handled.
After hoursA burst pipe at 11pm, handled
A tenant calls in a leak. Your assistant logs the work order, sends your on-call plumber the unit details and access notes, and updates the tenant — before your morning coffee.
CollectionsRent collected, late payers chased
Reminders go out on schedule, late payers get the follow-up, and any real delinquencies come to you with the notice ready. Your ledger stays clean without you chasing it.
OwnersOwner statements out on time
Every month-end, each owner gets a clean statement and a plain-English summary. No scramble, no late reports — just owners who trust you with more doors.
Who you can hire
One seat, or the whole back office.
How it works
From call to hire in about two weeks.
01
Book a quick call
Tell us what eats your week and what software you run. 30 minutes, no pressure.
02
We match your person
Fewer than 1% of applicants make it through. You meet someone screened and right for property management.
03
Trained on your setup
They train on your PMS, your phone, and your process before day one — not on your time.
04
They start, we back them
A success team stands behind every placement, and it's guaranteed for life.
Questions
The short answers.
What software are they trained on?
The systems property managers actually run — AppFolio, Buildium, Yardi, Propertyware, Rent Manager, DoorLoop, and RentVine, plus RingCentral, DocuSign, and QuickBooks for calls, e-sign, and books. We train them on your exact setup before day one.
Can they handle tenant calls and after-hours requests?
Yes. Answering and handling tenant calls, logging maintenance requests, and covering after-hours and overflow are the core of the job. They work your phone system and follow your rules, so a tenant is never left waiting and real emergencies reach the right person fast.
Do they collect rent and chase late payments?
Yes. They send rent reminders, follow up on late payers, and prepare delinquency notices for you to approve, all inside your PMS. Your collections stay consistent without you doing the chasing.
Can they coordinate maintenance and vendors?
Yes. They create and route work orders, dispatch and schedule your vendors, follow up until the job is done, and keep photos and paperwork attached. Nothing falls through the cracks between a request and a fixed unit.
How much does it cost?
A full-time property management assistant is a flat monthly rate — far less than a local hire, with no payroll, benefits, or overhead. You get exact pricing on your intro call once we know the role.
How fast can someone start?
Most placements happen in about two weeks, because the training happens before day one. You meet your assistant before you decide anything, and every placement is guaranteed for life — if the fit ever changes, we replace them.
Get your doors off your plate.
Book a 30-minute call. Tell us what's eating your week, and we'll match you with a trained property assistant — guaranteed for life. Pick a time, right here.
- No payroll, benefits, or overhead
- Meet them before you commit
- Exact pricing on the call