For agencies
A virtual assistant for agencies that keeps up with client work
A dedicated, AI-trained virtual assistant for client updates, reporting and project ops, managed by us and guaranteed for life.
What best describes you?
So we match you with the right KeyPlayer.
Client story
Hear it from GigCX Marketplace
Cole Pritchard, Vice President at GigCX Marketplace, on what working with KeyPlayers has been like.
What an agency virtual assistant takes on
The work that eats your account managers’ week
In most agencies the client work isn’t the bottleneck. The work around it is: status updates, meeting notes, recurring reports, chasing assets, keeping the project board honest. It’s important, it’s recurring, and it quietly takes over the people you hired to think.
A KeyPlayer owns that layer. Client updates go out on time, reports get pulled together across your ad platforms and dashboards, and every task on the board has an owner and a date.
Trained by people who run marketing for a living
Our leadership team comes from marketing, advertising and go-to-market. KeyPlayers University covers paid media fundamentals across Google, YouTube and Meta, our outbound scripting systems, and AI workflows for research and reporting, so your KeyPlayer understands the work before they touch a client account.
From one assistant to a pod
Many agencies start with one KeyPlayer on operations, then add more as they grow: outbound reps, a client support desk, a reporting pod. Every hire goes through the same screening and training, and the same client success team stays behind them.
How it works
Apply
A few questions about your business and what’s landing on you.
We match you
From talent that cleared our hiring bar and KeyPlayers University.
You approve the fit
Meet your match. If you’re not sold, we line up another.
We manage them for life
Client success, cover and a lifetime replacement guarantee.
The KeyPlayers Lifetime Guarantee
If your KeyPlayer is ever the wrong fit, we replace them at no cost, for as long as you’re with us.
More from our clients
Akil T., ZALE
Very transparent company
Very transparent company, very strong processes and procedures in place for follow-up, security and privacy. Very collaborative on what I was looking for and have followed through on all of their stated expectations.
Amanda Merrin · Trustpilot
Some of the best talent
KeyPlayers has some of the best talent for the best price. Highly recommend.
Wyatt Beemer · Trustpilot
Pricing
| Full-time KeyPlayer | Part-time KeyPlayer | |
|---|---|---|
| Hours | 40 hours a week | 20 hours a week |
| Monthly | $2,397 | $1,497 |
| Included | Screening, KeyPlayers University training, client success team, lifetime replacement guarantee | |
Questions founders ask us
Can a KeyPlayer work directly with our clients?
Yes. Client communication is one of the most common things agencies hand off, and we screen hard for written English and comprehension for exactly that reason.
Can we build a team rather than one assistant?
Yes. Agencies often start with one KeyPlayer and add pods for outbound, support or reporting as they grow.
How do you find assistants this good?
Thousands of people apply. We test written and spoken English, comprehension, judgment and real tasks, then interview live and on recording. Fewer than 1% are hired.
What does AI-trained actually mean?
Before day one, every KeyPlayer goes through KeyPlayers University: executive operations plus the AI tools that speed up research, drafting, follow-up and reporting. You don’t need to know anything about AI to benefit.
Do I meet my assistant before they start?
Yes. You interview your match and approve the fit. If you’re not sold, we line up another candidate.
What happens if it isn’t the right fit later on?
Our lifetime replacement guarantee covers you. If your KeyPlayer is ever the wrong fit, we replace them at no cost for as long as you’re a client.
Who manages my KeyPlayer day to day?
You direct the work. Our client success team handles check-ins, performance, cover and development in the background.
Is my KeyPlayer dedicated to my business?
Yes. One dedicated person working your hours as part of your team, never a shared pool.
Where are KeyPlayers based?
Most of our team is in the Philippines, where we can be this selective: a deep pool of experienced professionals with strong English, including people who have worked at companies like Amazon, Google, IBM and Walmart.
Can they work inside our existing tools?
Yes. They work in your systems with access you control, and they’re trained across common tools like Google Workspace, Slack, Notion, HubSpot, Asana and ClickUp.
How do you handle security and access?
Access is scoped to what the role needs and stays under your control. Processes are documented in your systems, so knowledge never lives in one person’s head.
What happens on the call?
We map what’s landing on you each week, scope the role that takes it off your plate, and walk you through next steps. It’s a fit conversation, not a hard sell.
Let’s find your KeyPlayer
What best describes you?
So we match you with the right KeyPlayer.